view cart menu separator categories menu separator faq
advanced search
How Can I buy the products?
How much is charged by shipping?
When will the product deliver?
How can I make special request?
Can I order the product by other method?
If I cannot receive the products, What can I do?


How Can I buy the products?
Please click Category to find the catagory you want, and select the product you wanted, the description is attached in the product content. you can click "Item " to check it out. If you decided to buy the product. Please Click Buy Now and Click Proceed to CheckOut. Then, Please fill in the Name, Address, and email to us , we will then send you a email for payment and shipping process.

top^

How much is charged by shipping?
It is free of charge in HongKong distinct, but according to different distinct and zones , we will charge it according to EMS Post Service (Except Hong Kong area) http://www.ems-post.jp/index.php?page=charge/c_list

top^

When will the product deliver?
After we received the payment notice form client and checked the payment is successfully transfered. The product will be delivered within 7-10 working days.

top^

How can I make special request?
We have also provide Japan baby product service, accordig to the product client request, we will have additional charged. Please send your request to us. enquery@babyproduct.com

top^

Can I order the product by other method?
Yes. You can order the product you want by Fax. and you can also send the special request by fax. Please make sure that the contact method is attached on the fax mail. Fax: (00852) 45672478 We will caontact within 1 or 2 days.

top^

If I cannot receive the products, What can I do?
Usually the product will be sent immediately after we confirm the payment and payment notice from clients. If you cannot receive the product after 10 working days, please email, fax us will attached your name, order id, order date, sender address, and contact method to us for verification. Any send back products will be kept for 3 days if you need to redeliver the product, you need to paid for the administartion fee ($100) and the shipping fee for the redelivery. We will not accept any refunding request.

top^

Last Updated: 11 Apr 2007 19:31:16 PDT home  |  about  |  terms  |  contact
Powered by eCRATER - a free online store builder